BPO Division

Krystal Integrated Services Pvt. Ltd., in response to ever increasing need of High quality business with minimum cost formed a Business Process Outsourcing division in the year 2002 at Mumbai, Maharashtra.

The state of the art infrastructure selected is both scalable and flexible providing for small to corporate sized enterprises. It has a distinct location advantage being in the heart of the India's financial capital, Mumbai.

We bring to the world a whole new class of services and a unique approach to customer satisfaction. We serve to the world and an extensive portfolio of services in the most professional manner and also adhering to the industry standards. We share our knowledge of offshore development, our deep project management experiences, processes and methodology and wide network of personnel sources to ensure an outsourcing strategy that works for our clients. With strong plans of investing in people and technology, our strategy revolves around an inexorable commitment to provide superior services using world-class technology. The aim is to build a culture, based on our values of integrity and trust; supported by action with results.

Krystal provides Inbound and Outbound Voice based services, Web based and E-mail based services, Back-Office services and services related to Data Processing and Data Analytics. Based on our rich domain understanding and vast experience, we provide following solutions among others to corporations of any size across the globe.
Communication Services
Health care
Business Development
Customer Care
Human Resource
Yellow Pages
Address Verification
CAF Pickup
Time base Dunning (Collections Outbound)
Value base Dunning (Collections Outbound)
Sales (Outbound)
Relationships Manager (Personalised Service)
Data Entry
Data Storage
Sales (Outbound)
Inbound (Technical Trouble shooting)
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